When you use PropBet, we receive certain personal information from you. This policy clearly explains how that information is used, where it goes, and how it's kept safe. No hidden details.
At every level, we ensure your data is used only for its intended purpose.
Every message, payment detail, and login credential is encrypted with 128-bit SSL technology — keeping your data safe from interception at every step.
PropBet does not directly store Mobile Pay, Nagad, or bank card details. Payment gateways operate in compliance with international PCI-DSS standards.
PropBet never sells or rents your personal information to advertisers, data brokers, or any third party — that is a core principle we do not compromise on.
By logging into your PropBet account, you can view, update, or request deletion of all your stored data.
If any significant changes are made to this Privacy Policy, you will be notified by email or app notification at least 14 days in advance.
PropBet follows a GDPR-inspired data protection framework. Where your data is stored, for how long, and why — it's all clearly explained.
This Privacy Policy PropBet Applies to all users of the platform's services. This policy explains what data we collect, why we collect it, and how we keep it secure.
By using PropBet's services — whether through our website (propbet.biz), mobile app, or any other channel — you are deemed to have accepted this Privacy Policy.
This policy is written in Bengali so every Bangladeshi member can understand it with ease. In the event of any ambiguity, the English version shall be considered definitive.
PropBet believes that earning user trust requires an uncompromising commitment to data protection. Our entire business model rests on that trust — which is why this policy is not just a legal obligation, but a promise we stand by.
PropBet collects two types of information: what you provide directly, and what is automatically generated as you use our services.
| Data Type | When It's Collected | Purpose |
|---|---|---|
| Name, date of birth, mobile number | At Registration | Identity Verification |
| National ID / Passport | For KYC verification | Age & Identity |
| Mobile Pay / Nagad / Bank Details | At the Time of Payment | Processing transactions |
| Current Address | During KYC or Upon Request | Address Verification |
| Support Chat Messages | Contact Support | Troubleshooting |
PropBet never accesses your contacts, camera, or microphone. Our app requests only the permissions that are strictly necessary.
PropBet uses your information only for the purposes listed below. For any other use, your consent will be obtained in advance.
If you no longer wish to receive promotional emails or SMS, you can opt out at any time from your account settings. Messages related to core service operations cannot be disabled.
PropBet never sells your information to third parties for commercial purposes. However, limited data may be shared in the following circumstances:
Payment gateway providers (Mobile Pay, Nagad), cloud hosting, and cybersecurity service providers receive only the minimum data needed to operate our services. They are contractually bound to uphold the same privacy standards as PropBet.
We may be required to disclose information to relevant authorities under court orders, government investigations, or anti-money laundering laws. Where possible, you will be notified in advance.
PropBet never shares your information with advertisers, data brokers, or other betting companies.
PropBet's website and app use cookies and similar technologies.
| Cookie Type | Purpose | Can It Be Turned Off? |
|---|---|---|
| Keeping your login session active, security | No – required for the service | |
| Understanding which features are used most | Yes – turn off in Settings | |
| Remembering your language, theme, and other preferences | Yes – but with a reduced experience |
You can block cookies from your browser settings, but doing so may prevent features like login or payments from working properly.
You have full control over your data at PropBet. You can submit any of the following requests through our support team:
You can request to see what information we hold about you.
You can request corrections to any inaccurate or incomplete information.
If you close your account, you can request deletion of all data beyond what we are legally required to retain.
You can request a copy of your data in a portable format (CSV/JSON).
You can opt out of your data being used for marketing or analytics.
In certain circumstances, you can request that processing of your data be restricted.
All data-related requests will be responded to within 30 business days. For complex cases, additional time may be needed and you will be informed accordingly.
PropBet does not retain data longer than necessary. Below is a summary of how long each type of information is stored.
PropBet strictly prohibits providing services to anyone under 18. We never knowingly collect personal information from minors.
Age is verified at registration and further confirmed through the KYC process. Any account found to belong to a minor is immediately suspended and all associated data is securely deleted.
If you believe a minor is accessing PropBet — whether your child or someone you know — please contact our support team immediately.
PropBet's servers may be located in multiple countries. If your data is processed outside Bangladesh, the same privacy protections still apply.
For international data transfers, we use Standard Contractual Clauses (SCC) and adequacy decisions to ensure your information remains protected wherever it goes.
Wherever your data goes, PropBet ensures that the receiving party maintains the same or higher standard of privacy protection.
If you have any questions, concerns, or complaints about this Privacy Policy, please contact our Data Protection Officer:
Once we receive your complaint, we will provide an initial response within 7 business days and aim to reach a full resolution within 30 business days.
Two Questions About Services & Games
Your information is protected with the highest level of security at PropBet. Register now and get a 150% bonus on your first deposit.