Some details on PropBet can be updated by you directly, while others require assistance from support.
You can update these yourself: Profile photo, preferred language, newsletter preferences, password.
Changes must be made through support: Your full name and registered mobile number are linked to KYC verification and cannot be changed directly.
Steps to Change Your Mobile Number:
- Log in → Go to Profile → Select "Contact Support".
- Provide your old number, new number, and the last 4 digits of your NID.
- Changes will take effect after OTP verification on both numbers — typically within 24 hours.
This process is in place to protect your account. Support will verify your identity before making any changes.